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Services: Country Manor is like 'an extended family' for staff and residents alike


Maybe you don’t normally think of senior care as a fun profession, but the folks at Country Manor beg to differ. Emily Frericks, director of marketing and public relations for the 2017 winner of the Best Living Facility award, told the Times all about how the staff at Country Manor liven up the days of all those in their care.

Why is it important to you to work for Country Manor?

Working at Country Manor is important to me because the work itself is so important. The sole purpose of our entire organization is to better the lives of others. It’s inspiring to be part of a company that is so committed to that mission. Every day is different in an industry like this, but the one thing I can always count on here is the goodness of the people I work with. They are fiercely dedicated, respectful and loyal. There is not a day that I leave work in which I have not witnessed some sort of interaction between a resident and a staff member that made me stop and think, “This team is truly incredible.”

What is the best part about working with seniors each day?

To me, one of the many “best” parts of working with seniors every day is the special bonds that are formed between residents and staff. Country Manor feels far more like an extended family than a work environment. The seniors we serve have led impressive lives and we love hearing their stories and getting to know them and their families. They have spent their lives working hard and caring for others. It’s an honor to be part of an organization that cares so much about making sure they are able to enjoy life and experience the same kind of care they have so willingly given throughout their entire lives.

What is something unusual or fun about your job that readers would be surprised to hear?

People are always surprised to see how big of a deal we make holiday and special occasion celebrations! A lot of our residents and tenants are unable drive and/or travel off campus, so we make sure to bring the fun to them. Teams from all over campus join in on the festivities, preparing for weeks and taking great pride in their unique “performances.” Whether it’s a talent show, costume contest, lip sync competition, or parade, we can guarantee there will be plenty of entertainment provided. These special celebrations continue to prove that our staff will do just about anything to make sure their residents and tenants are having a good time. When we say “anything,” we mean pretty much anything!

What do you want Times readers to know about your business that they might not already know?

One of the most important things to know about Country Manor is that we will always be looking to what’s next and preparing for the future. Country Manor was the first nursing home in the area to attach senior apartments to a nursing home. Country Manor was also the first to combine senior living with unique destinations like a full-restaurant and bar. With a new building scheduled to open in the fall of 2017, Country Manor is excited to continue to grow and build with the changing needs of our community.

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